Our Free version is limited to 20 participants. You need to upgrade to PRO with an audience above 20. All sessions (free or PRO) have access to all features.
No, there is no limit to the size but the larger the file, the more time it takes to convert. Patience is required! :)
Our free version limits you to 20 participants. Above that number you need to upgrade the session to PRO in order to allow others to join. See our Hypersay pricing plans. It is simple and inexpensive.
Yes. The participant will receive a notification that the session is full and they are waiting for access. The presenter will receive a message that the session is full with X number of people looking to join. The system works on a ‘one in, one out’ basis when the session is full.
You can pay by Credit Card on our website. Accepted cards: Visa, Mastercard, American Express credit and debit cards. We will soon add Apple Pay and Google Pay.
Our maximum capacity for PRO is 200 attendees. We can support up to 2000 attendees, but our pricing is different with larger audiences because we offer a different support model on the day of your Event. We charge $50 per day for up to 500 participants with 3 different sessions on that day. We charge $100 for +500 participants with 3 different sessions on that day. Contact us if you wish to speak to us about the pricing and services for a large event.
We do not store your credit card information on our servers. We use Stripe to authenticate and secure credit card transactions. Stripe is using industry-leading encryption to ensure the security of your credit card information.
If you wish to cancel within fourteen (14) days from the day you purchased and you have not used Hypersay, you will receive a full refund.
No, we offer large discounted pricing to all of our users. We do offer discounts if you wish to purchase a group of licenses for a company or a school.
Once you create a session it will stay inside your dashboard until you request us to delete it or you delete your account. Live session are not limited in time, but on average our presenters use Hypersay for 1-2h.
Yes. Please contact us and we will delete your monthly subscription on the day it is to be renewed.